To remain a manufacturing leader providing the highest quality service at the lowest cost to the Government and to the high-tech industry.
Mission Statement
On time in full product commitment as well as scale up and pilot production.
Quality Policy
It is the policy of Selco, Inc. to maintain and continuously improve a quality system which conforms with ISO requirements.
It is the goal of Selco, Inc. to produce and deliver on-time products and services which exceed our customer's expectations.
ISO standards provide a framework for our company-wide quality control system that ensures production conforms to our customer requirements.
Defect Rate
Customers reported a 1.29 defective parts per million (DPPM), or less than 0.1% of Selco produced and globally distributed items which required corrective action.
Corrective Action
Selco maintained an average of 0.17 days (less than 1 day) for corrective action response time to customer complaints. This translates to less than 1/5th of the customer's required corrective action response time (5 days maximum) for providing corrective action response.
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On-Time Delivery
99% of Selco's out-going shipments left the facility on-time as promised to be delivered to our customer's end-users.
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In-process Inspection
The Selco Production Department maintained a 99.95% average in-process acceptance rating as inspected by Selco Quality Control for both first & final article audits. Additionally, pre-shipment preparation audits were reported by Selco Quality Control at 100% acceptance rating.
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Physical Inventory
Customer guidelines for inventory dollars are net 98% accuracy and gross 94% accuracy. For 2007, Selco distribution physical inventory dollar values were net 99.9% accurate and gross 99.7% accurate.
In keeping with our quality policy, Selco consistently delivers products on time that meet or exceed customer expectations.
